Spinning with Questions?
We hope that you love your new Orbit Beach Chair. We are committed to delivering quality goods and we warranty our products for 90 days from the date of purchase against manufacturing defects. We will replace or repair products found to be defective. This warranty does not cover normal wear and tear, abuse, neglect or accident. Please contact us so we can determine whether your chair needs to be replaced or repaired, if necessary. We may request images of the defect or damaged part.
We offer FREE shipping on orders placed within the Continental United States and flat rate shipping (starting at $98 USD) to Canada via FedEx Ground. For expedited shipping, there will be a charge depending on your location. You will receive tracking information once your order ships. We do not offer free returns. Customers are responsible for return shipping.
Most orders ship within 48 hours of ordering, with the exception of holidays & weekends, when product is in stock.
Please note: We cannot ship to PO Boxes.
The Orbit Beach Chair can be returned for a full refund within 14 days of the delivery date provided the chair is in its original, unused condition, with all tags attached. A copy of the original invoice must be included and the chair must be returned in its original packaging.
Customer is responsible for return shipping costs.
Refunds will be credited back to credit cards 30 days after goods are received and inspected.
Upon receipt of returned goods, we reserve the right to deny refund if the merchandise does not meet our return policy requirements.
Email [email protected] for return shipping authorization and instructions.
1. Place chair down with closure strap facing up
2. Unhook closure strap
3. Fold out legs to the sides (make sure the legs are fully extended)
4. Now, place chair so it’s siting on legs and the fabric on the base is stretched out flat
5. Lift seat back upright
6. Sit in chair and lift armrests to recline
7. Swivel ’til your heart’s content
To prevent mold and mildew, we recommend keeping chairs as dry as possible and wiping off any moisture after each use. We do not recommend rinsing sand off the chair; brushing it off works just fine. You can keep the fabric clean after each use by wiping it down with a clean cloth.
The armrests are solid wood and although they are veneered and water resistant (not water proof), they should also be dried off after use to prevent any mildew from forming.
We strongly recommend storing the chairs in a cool, dry, humid-free space. If you are not going to be using the chair for any length of time, consider placing it in a storage bag, shed or garage to protect it from the elements.